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TECHNOLOGY SPECIALIZATION:                  Microsoft,          J2EE (Open Source),          IBM,          Oracle Applications,          SAP (HR and Payroll),          BI (Business Objects, Cognos, SAS, Oracle),          EDI (Mercator, BizTalk, webMethods, Web Services, IBM MQ, Gentran),          Infrastructure (Networking, Wireless, Monitoring, Web Hosting, Disaster Recovery).                                                                                                       CONSULTING:                  Project Management,          Quality,          Performance,          IV&V,          Operational,          Business Process   
Retail & Consumer

The versatile nature of the retail industry brings forward a new set of challenges which makes it evident that retailers have a critical need for solutions that can help them manage their business more efficiently and continue to enjoy customer loyalty.

e-Data delivers complete IT services and business solutions for retailers based on rich domain expertise and strong technical capabilities. We are unique with the ability to offer the full range of design-build-operate services and deliver a wide range of high value products and services.

In an over-saturated marketplace differentiation amongst Retailers comes from strong trading concepts, operational excellence in supply chain execution, investment in customer relationship management and consistent multi-channel presence and branding. But without an excellent IT environment this would be simply impossible to achieve.

Our innovative solutions cover:

  • RFID
  • e-services (e.g internet payment)
  • Mobile payment services
  • Food safety and traceability
  • e-Data offers consulting, technology solutions including management of a range of operations and system integration services. e-Data specialization in the retail sector includes

  • Retail systems
  • Warehouse management systems
  • Decision support systems
  • E-Business
  • Point of Sale
  • e-Data's solutions for retail include:

    Demand-chain planning solutions: integrate demand-planning systems with supply-chain functions which include materials procurement and outsourced manufacturing. e-Data helps to optimize the demand to supply-chain cycle, which helps to improve market agility and reducing channel inventory resulting in lower costs and higher margins.

    Customer relationship solutions: help to manage customer relationships across marketing, point-of-sale and customer service to fully understand and anticipate the customer needs. This helps in reducing the support costs as well as in increased sales.

    Order management solutions: helps in automating key elements of the retail order cycle with real-time visibility into order flows, forecasts, and sales results. This helps the automating key order processes results in shorter cash cycles and reduced errors which drive increased margins and profits.

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